Shipping policy
Shipping Policy
Processing Times
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Orders are processed within 1–3 working days.
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During busy periods, processing may take slightly longer.
UK Shipping
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Standard Delivery: 2–4 working days
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Express Delivery: 1–2 working days
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Shipping costs are calculated at checkout.
International Shipping
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We ship to selected international destinations.
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Delivery times vary (typically 5–14 working days).
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Customers are responsible for any customs duties, taxes, or import fees.
Tracking
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Tracking numbers are provided where available.
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Tracking updates depend on the courier.
Delivery Issues
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If your parcel is delayed, lost, or damaged, please contact us.
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Claims for missing parcels must be made within 14 days of the expected delivery date.
Incorrect Address
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Please ensure your shipping address is correct at checkout.
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We cannot refund or replace orders delivered to an incorrect address provided by the customer.
