Terms of service

Terms of Service
Introduction
These Terms govern your use of our website and the purchase of products from Image by Vanessa Ltd. By placing an order, you agree to these Terms.
Eligibility
You must be 18 years or older to place an order.
Product Information
  • We aim to display colours and product details accurately, but variations may occur.
  • All items are subject to availability.
  • Prices may change without notice, but confirmed orders will not be affected.
Ordering & Payment
  • When you place an order, you will receive an email acknowledging receipt.
  • We reserve the right to cancel or refuse orders (e.g., suspected fraud, pricing errors, stock issues).
  • Payment must be made in full at checkout using accepted payment methods.
Shipping & Delivery
  • Delivery times are estimates and may vary.
  • We are not responsible for delays caused by couriers, customs, or events outside our control.
Returns & Refunds
Our Returns & Refunds Policy forms part of these Terms.
Intellectual Property
All images, logos, branding, and website content belong to Image by Vanessa Ltd and may not be used without permission.
Limitation of Liability
We are not liable for indirect or consequential losses arising from the use of our website or products, except where required by UK law.
Governing Law
These Terms are governed by the laws of England and Wales.